{"id":11751,"date":"2021-10-08T11:57:37","date_gmt":"2021-10-08T09:57:37","guid":{"rendered":"https:\/\/www.lillegrandpalais.com\/?p=11751"},"modified":"2021-10-08T11:57:37","modified_gmt":"2021-10-08T09:57:37","slug":"renouvellement-des-certifications-iso-9001-et-iso-14001","status":"publish","type":"post","link":"https:\/\/www.lillegrandpalais.com\/leblog\/autour-de-lille-grand-palais\/renouvellement-des-certifications-iso-9001-et-iso-14001\/","title":{"rendered":"Renouvellement des certifications ISO 9001 et ISO 14001"},"content":{"rendered":"<p><img decoding=\"async\" class=\"wp-image-11753 alignleft lazyload\" data-src=\"https:\/\/www.lillegrandpalais.com\/wp-content\/uploads\/2021\/10\/maxime-dufour-photographies-20090120-9750.jpg\" alt=\"\" width=\"198\" height=\"297\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 198px; --smush-placeholder-aspect-ratio: 198\/297;\" \/>La norme ISO 9001 d\u00e9finit les exigences applicables \u00e0 un syst\u00e8me de management de la qualit\u00e9 (SMQ) tandis que la norme 14001 est un guide exhaustif qui introduit un management environnemental (SME). Lille Grand Palais reconduit avec succ\u00e8s ses deux certifications \u00e0 l\u2019issue de l\u2019audit annuel r\u00e9alis\u00e9 en septembre par l\u2019organisme ind\u00e9pendant Intertek. Ce r\u00e9sultat est <strong>le fruit d\u2019un gros travail de fond qui a mobilis\u00e9 toutes les \u00e9quipes de Lille Grand Palais et du Z\u00e9nith<\/strong>. <em>\u00ab\u00a0Ces n<\/em><em>ormes internationales attestent du professionnalisme des \u00e9quipes, au travers d\u2019une organisation mais aussi des prestations et des services que nous d\u00e9livrons. <strong>Notre priorit\u00e9 est de garantir la satisfaction de nos clients<\/strong>. Avoir un syst\u00e8me de management certifi\u00e9 est la garantie de pouvoir leur offrir la qualit\u00e9 attendue\u00a0port\u00e9 par un processus d\u2019am\u00e9lioration continue <\/em>\u00bb, se f\u00e9licite M\u00e9lissa Monteiro, responsable RSE de Lille Grand Palais<\/p>\n<p>En 2021, Lille Grand Palais a donn\u00e9 <a href=\"https:\/\/www.lillegrandpalais.com\/lille-grand-palais-donne-une-nouvelle-impulsion-a-sa-strategie-rse\/\">une nouvelle impulsion \u00e0 sa d\u00e9marche RSE<\/a>, en constituant un syst\u00e8me de management responsable (SMR). <em>\u00ab\u00a0Le renouvellement des certifications vient acter que la strat\u00e9gie RSE s\u2019appuyant sur les 3 piliers du d\u00e9veloppement durable, est bien lanc\u00e9e. <strong>Toutes les actions planifi\u00e9es \u00e0 horizon 2023 visent \u00e0 am\u00e9liorer notre performance \u00e9conomique, environnementale, sociale et soci\u00e9tale<\/strong>\u00a0\u00bb<\/em>, confirme la responsable RSE. Suite au diagnostic men\u00e9 d\u00e9but 2021 par une consultante externe, Nicole Fomekong, 14 indicateurs RSE ont \u00e9t\u00e9 \u00e9tablis avec des actions concr\u00e8tes et adapt\u00e9es \u00e0 chaque service. Les 29 chantiers en interne qui ont \u00e9t\u00e9 initi\u00e9s feront ainsi l\u2019objet d\u2019un nouvel audit en 2022.<\/p>\n<p>Parall\u00e8lement au renouvellement des certifications ISO 9001 et ISO 14001, Lille Grand Palais a lanc\u00e9 le chantier de la <a href=\"https:\/\/www.lillegrandpalais.com\/cap-sur-la-certification-iso-20121\/\">certification ISO 20121<\/a>, sp\u00e9cifique \u00e0 l\u2019activit\u00e9 \u00e9v\u00e9nementielle. Cette norme internationale, <em>\u00ab\u00a0que nous esp\u00e9rons obtenir au printemps 2022\u00a0\u00bb<\/em>, vise \u00e0 promouvoir les meilleures pratiques de d\u00e9veloppement durable r\u00e9gissant le management des \u00e9v\u00e9nements. Tr\u00e8s appr\u00e9ci\u00e9e de la client\u00e8le d\u2019affaires, cette norme constituerait un atout concurrentiel de plus pour Lille Grand Palais et le Z\u00e9nith.<\/p>\n<p>____________________________________<\/p>\n<p>\ud83d\udda5 <a href=\"https:\/\/www.lillegrandpalais.com\/\">https:\/\/www.lillegrandpalais.com\/<\/a><br \/>\nSuivez nous sur les r\u00e9seaux !<br \/>\n\ud83d\udc49 <a class=\"yLUwa\" href=\"https:\/\/l.instagram.com\/?u=https%3A%2F%2Flinktr.ee%2Flillegrandpalais&amp;e=ATN1hSDQ8G31xkCxpzItyxHrd3Co0G2suUDAAy6hI15tz7gUWb43jXP8HtEmTpoFaYFIGtnXQ_7zozGzKC6aCg&amp;s=1\" target=\"_blank\" rel=\"me nofollow noopener noreferrer\">linktr.ee\/lillegrandpalais<\/a><\/p>\n<div class=\"_4bSq7\">\n<div class=\"EcJQs\">\n<div class=\"ekfSF\" role=\"presentation\">\n<div class=\"_9nCnY\">\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La norme ISO 9001 d\u00e9finit les exigences applicables \u00e0 un syst\u00e8me de management de la qualit\u00e9 (SMQ) tandis que la norme 14001 est un guide exhaustif qui introduit un management environnemental (SME). Lille Grand Palais reconduit avec succ\u00e8s ses deux certifications \u00e0 l\u2019issue de l\u2019audit annuel r\u00e9alis\u00e9 en septembre par l\u2019organisme ind\u00e9pendant Intertek. Ce r\u00e9sultat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[36],"tags":[],"class_list":["post-11751","post","type-post","status-publish","format-standard","hentry","category-autour-de-lille-grand-palais"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Renouvellement des certifications ISO 9001 et ISO 14001 - Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lillegrandpalais.com\/leblog\/autour-de-lille-grand-palais\/renouvellement-des-certifications-iso-9001-et-iso-14001\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Renouvellement des certifications ISO 9001 et ISO 14001 - Blog\" \/>\n<meta property=\"og:description\" content=\"La norme ISO 9001 d\u00e9finit les exigences applicables \u00e0 un syst\u00e8me de management de la qualit\u00e9 (SMQ) tandis que la norme 14001 est un guide exhaustif qui introduit un management environnemental (SME). Lille Grand Palais reconduit avec succ\u00e8s ses deux certifications \u00e0 l\u2019issue de l\u2019audit annuel r\u00e9alis\u00e9 en septembre par l\u2019organisme ind\u00e9pendant Intertek. 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