{"id":5343,"date":"2011-11-25T11:32:23","date_gmt":"2011-11-25T10:32:23","guid":{"rendered":"https:\/\/www.lillegrandpalais.com\/un-client-a-besoin-dune-reponse-dans-les-48-heures\/"},"modified":"2011-11-25T11:32:23","modified_gmt":"2011-11-25T10:32:23","slug":"un-client-a-besoin-dune-reponse-dans-les-48-heures","status":"publish","type":"post","link":"https:\/\/www.lillegrandpalais.com\/leblog\/paroles-dexperts\/un-client-a-besoin-dune-reponse-dans-les-48-heures\/","title":{"rendered":"\u00ab Un client a besoin d\u2019une r\u00e9ponse dans les 48 heures \u00bb"},"content":{"rendered":"<p><strong><a href=\"https:\/\/www.lillegrandpalais.com\/wp-content\/uploads\/2011\/11\/laurencepean-maxime-dufour-photographies_4818.jpg\"><img decoding=\"async\" class=\"alignleft size-full wp-image-5470 lazyload\" title=\"laurencepean-maxime-dufour-photographies_4818\" data-src=\"https:\/\/www.lillegrandpalais.com\/wp-content\/uploads\/2011\/11\/laurencepean-maxime-dufour-photographies_4818.jpg\" alt=\"laurencepean-maxime-dufour-photographies_4818\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/a>Apr\u00e8s trois ann\u00e9es d\u2019existence, le bureau des congr\u00e8s de la m\u00e9tropole lilloise devient le <a href=\"http:\/\/www.nord-france-convention.com\" target=\"_blank\" rel=\"noopener noreferrer\">bureau r\u00e9gional des Congr\u00e8s du Nord-Pas de Calais<\/a>. Il f\u00e9d\u00e8re Lille M\u00e9tropole, Arras-Artois, Le Touquet et Dunkerque. Pour la directrice <a href=\"http:\/\/webcache.googleusercontent.com\/search?q=cache:Jx51DLwDtIEJ:pressebookanae.files.wordpress.com\/2011\/11\/2011-10-291945autrement_dit.pdf+Laurence+Pean+Lille&amp;hl=fr&amp;gl=ch\" target=\"_blank\" rel=\"noopener noreferrer\">Laurence P\u00e9an<\/a>, ce nouveau bureau a un objectif : devenir le guichet unique pour la promotion et la coordination de manifestations professionnelles de la r\u00e9gion.<\/strong><\/p>\n<p><span style=\"color: #888888\"><strong>Pourquoi un tel changement ?<\/strong><\/span><br \/>\nLa concurrence entre les r\u00e9gions est de plus en plus forte. De nouvelles destinations \u00e9mergent sur le territoire fran\u00e7ais mais aussi dans les pays du Nord et en Europe centrale. Il \u00e9tait devenu n\u00e9cessaire de concentrer nos efforts r\u00e9gionalement afin d\u2019avoir un impact plus grand sur le march\u00e9 fran\u00e7ais et europ\u00e9en.<!--more--><strong>En quoi consiste votre travail ?<\/strong><\/p>\n<p>D\u2019abord, la prospection des clients. Ensuite, l\u2019accompagnement des organisateurs dans la mise en place de leur manifestation.<\/p>\n<p><span style=\"color: #888888\"><strong>Quelles sont leurs attentes ?<\/strong><\/span><br \/>\nDepuis la crise de 2008, le comportement des clients a beaucoup chang\u00e9. Le nombre d\u2019\u00e9v\u00e9nements organis\u00e9s reste stable mais la dur\u00e9e et le format de l\u2019\u00e9v\u00e9nement ont chang\u00e9. Le temps des congr\u00e9s se sont r\u00e9duits : au minimum un jour et demi, contre trois jours auparavant. De coup, les participants ont moins de temps pour d\u00e9couvrir la r\u00e9gion. Il y a aussi plus de demandes tardives, ce qui impose des d\u00e9lais de r\u00e9ponses tr\u00e8s courts : 48 heures au maximum.<\/p>\n<p><strong><span style=\"color: #888888\">Quels sont les atouts de la r\u00e9gion ?<\/span><\/strong><br \/>\nLa vitalit\u00e9 \u00e9conomique des entreprises mais aussi la force des six p\u00f4les de comp\u00e9titivit\u00e9. De plus, le triangle Paris-Londres-Bruxelles et les acc\u00e8s qui s\u2019y rattachent conf\u00e8re \u00e0 la r\u00e9gion une position strat\u00e9gique sur l\u2019Europe du Nord.<\/p>\n<p><strong><span style=\"color: #888888\">Quel peut \u00eatre l\u2019impact des Jeux Olympiques de Londres en 2012 ?<\/span><\/strong><br \/>\nDurant les Jeux, l\u2019offre britannique sera satur\u00e9e. Lille, mais aussi Dunkerque ou le Touquet repr\u00e9senteront une tr\u00e8s belle alternative pour l\u2019accueil d\u2019\u00e9v\u00e9nements d\u2019entreprises. Cela nous permettra de mettre en avant la qualit\u00e9 de nos infrastructures du tourisme d\u2019affaires.<\/p>\n<p><a href=\"https:\/\/www.lillegrandpalais.com\/wp-content\/uploads\/2011\/11\/DossierTA20091.pdf\">Dossier tourisme d&rsquo;affaires nord pas de calais<\/a><\/p>\n<p>Nicolas Burnens<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apr\u00e8s trois ann\u00e9es d\u2019existence, le bureau des congr\u00e8s de la m\u00e9tropole lilloise devient le bureau r\u00e9gional des Congr\u00e8s du Nord-Pas de Calais. Il f\u00e9d\u00e8re Lille M\u00e9tropole, Arras-Artois, Le Touquet et Dunkerque. Pour la directrice Laurence P\u00e9an, ce nouveau bureau a un objectif : devenir le guichet unique pour la promotion et la coordination de manifestations [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5344,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[71,66,14,25],"class_list":["post-5343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-paroles-dexperts","tag-congres","tag-convention","tag-salons-et-congres","tag-tourisme-daffaires"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00ab Un client a besoin d\u2019une r\u00e9ponse dans les 48 heures \u00bb - Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lillegrandpalais.com\/leblog\/paroles-dexperts\/un-client-a-besoin-dune-reponse-dans-les-48-heures\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00ab Un client a besoin d\u2019une r\u00e9ponse dans les 48 heures \u00bb - Blog\" \/>\n<meta property=\"og:description\" content=\"Apr\u00e8s trois ann\u00e9es d\u2019existence, le bureau des congr\u00e8s de la m\u00e9tropole lilloise devient le bureau r\u00e9gional des Congr\u00e8s du Nord-Pas de Calais. 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