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Our
commitments
our commitments are supported by active management, constructive and participative dialogue, and transparent communication. Every action we take is a step towards making a significant and lasting contribution to our region.
To structure our corporate strategy, we have set up a management system with two certifications and labels:
ISO 20121 standard
CSR commitments
ISO 9001 standard
Quality commitments
Sustainable Innovative Destination (DID) Label
As part of the Sustainable Innovative Destination (Created by the France Congrès et events network) approach led by Lille Métropole, our company is involved in the steering committee to respond to the 8 challenges distinguishing tourist destinations acting in favor of tourism more sustainable.
The European Metropolis of Lille has been certified since January 2024.
The challenges of the DID label
Deploy open and transparent governance
Strengthening sustainable mobility to join the carbon neutrality trajectory by 2050
Promote responsible consumption and fight against waste
Making tourism a driver of inclusion
Promote the economy and protect the heritage of the destination
Mobilize resources to promote sustainable innovation in the tourism sector
Involve tourists, professionals and event organizers in a sustainable dynamic
Pay specific attention to public safety
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